Better ATM

Jan 10 2014
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ATM Marketplace: “The ATM Industry in 2014: Beyond the Model T”

Posted by | Industry Trends and Publications | No Comments

To get a better idea what to expect from the ATM business in 2014, we asked professionals from across the industry what the year’s big newsmakers would be. Below, you’ll find their insights. 

What do you think 2014 will bring? Add your comments at the end of the story.

When Henry Ford went to his board of directors in the late 1920s and said that he wanted to introduce the Model A to replace the Model T, their response was that they had already saturated the market and a new model would not sell — people who wanted cars already had cars. Imagine that.

I think that is what the ATM industry is going through — we need to introduce the “Model A” and charge forward into a market that is still growing, replacing, and maturing.

The low hanging fruit has been picked, so we have to work smarter. Henry did, and look what happened to his industry.

— Bill Dunn, VP of sales and marketing, Hantle Read More

Jan 10 2014
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Payments Journal: Credit Unions Need to Look At the Numbers

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It’s a common refrain among colleagues at credit unions nationwide: How do we attract younger customers?

What’s driving the discussion is the data. The average age of most credit union members is 48. This average age has been decreasing as it was 46 in 2010. Driving the debate is the realization these numbers indicate credit unions are not attracting younger members whom, over time, will become borrowers. Those borrowers are those who need that first car, money for a wedding, a family car, a home, and then college for children. You get the idea.

Refreshing your base of customers is a standard that all businesses understand. That said, the fact of the matter is making your financial institution attractive to a younger generation is not simple. Certainly, having numerous online and mobile applications available helps and frankly, may be a necessity. But consideration needs to be given to some key demographics that were at the heart of the CUNA National Member Survey – 2010-2011 and the FDIC 2011 National Survey of Unbanked and Underbanked Households. Consider these data points: Read More

Dec 19 2013
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ATM Marketplace: The Wright Brothers Did It. Could We?

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Imagine our lives today without the gift of flight. While many were involved in one of the greatest achievements in recorded history, we tend to view one particular morning on a beach in Kitty Hawk, N.C., when powered flight was first experienced, as a victory of discovery and innovation for the Wright brothers.

Could the Wright brothers have done that today? Could we see them testing a newfangled vehicle of flight on a public beach with curious observers standing on the nearby dunes? If you or I were to try something like that today, we would likely face numerous barriers of special approvals, insurance, public hearings, and a likely unwelcome visit by law enforcement officials. Then, we would need to engage in incessant efforts to convince the non-visionaries in civic power to allow us to take several creative steps … testing and learning from each trial and failure.

During my own career, I’ve witnessed this process get more and more difficult. But I was heartened and encouraged a few weeks ago when the Consumer Financial Protection Bureau released a process with the potential to spawn new thinking that will benefit consumers and reduce resistance to innovation. Read More

Dec 06 2013
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ATM Marketplace: Better ATM, Express Teller forge reseller agreement

Posted by | In the News | No Comments

Better ATM Services, a developer of value-added services for the ATM and prepaid industries, and Express Teller Services, a provider of EFT financial service products for financial institutions and retailers, have inked a reseller agreement that will allow third party ISOs and IADs to offer their customers ATM-dispensed Visa gift cards and other prepaid products by Better ATM.

The accord makes Express Teller Services the exclusive reseller for Better ATM products to credit unions in Arizona, and builds upon a partnership between the two companies that began when Express Teller Services piloted Better ATM’s patented technology with Arizona-area credit unions, said a press release from Better ATM. Read More

Dec 04 2013
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Better ATM Services Launches Reseller Network Inking First Agreement with Express Teller Services

Posted by | Press Releases | No Comments

Third Party IADs and ISOs Now Able to Expand Services to Financial Institutions

 Mesa, Arizona, December  4, 2013— Better ATM Services (www.betteratmservices.com), a technology innovator in the ATM and prepaid industries, today announced it has inaugurated a reseller network with the signing of its first agreement with Express Teller Services.  Express Teller Services is a Phoenix, Arizona-based full service provider of electronic fund transfer financial service products for financial institutions and retailers throughout the Southwest United States. The agreement enables third party ISOs and IADs to offer ATM-issued Visa gift cards and other prepaid products expanding their services to financial institutions. Read More

Oct 31 2013
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From Russia with Love

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This post by Todd Nuttall, CEO of Better ATM Services, first appeared on www.atmmarketplace.com.

Leo Tolstoy had it right. A century after his death, I find myself marveling at the stark contrasts in a country still wrestling with the evolving payments industries.

I just returned from a speaking engagement at the Fifth International PLUS Forum Cash Circulation + Self-service Banking and Retail 2013 in Moscow. What a dichotomy.

Here you have the younger population already embracing smart phones, but prepaids are, in essence, still a world away. ATMs are the lifeblood of the average citizen, who seems caught between two realities — the old way and what we in the U.S. take for granted as a part of everyday life. Read More

Oct 19 2013
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The Impact of Market Turbulence on ATMs

Posted by | White Papers | No Comments

ATMs are foundationally intended to give people easy access to their cash. But turbulence alters human behavior. Contributors to such turbulence include artificially low interest rates, high personal and national debt, weather-related disasters and changing behaviors driven by technological and societal changes. This white paper, sponsored by Better ATM Services, Inc., explores potential threats and how to devise a strategy and build new revenue streams.

Click here to download the white paper from atmmarketplace.com.

Oct 19 2013
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Banks Can’t Afford to Miss the Prepaid Card Opportunity

Posted by | Special Reports | No Comments

Open- and closed-loop prepaid cards, including gift cards and general purpose reloadable (GPR) prepaid debit cards, have become a major force in the U.S. payments industry. For example, 85 percent of U.S. consumers say they would prefer a $25 gift card over a gift worth $30.This special report, sponsored by Better ATM Services, addresses their popularity, who uses them and how to integrate them into your business model.

Click here to download the report from atmmarketplace.com.